Last Updated: April 4, 2024

We are committed to protecting customer personal information. This Privacy Policy ("Policy") explains how your personal information is collected, used, and disclosed by Company.

This Policy applies to our mobile application 'Insight: Mood & Astro Assistant' ("App"), our website insightastro.app ("Website"), and its associated subdomains (collectively, our “Services”), and our corporate activities. By accessing or using our Service, you signify that you have read, understood, and consent to us to collect, store, use, and disclose your personal information as described in this Policy.

We collect the personal information you voluntarily share with us when registering with our App, certain information is automatically collected from you.

INFORMATION YOU GIVE TO US

When you create a user profile in our App, you will be asked to provide information, including your name and gender. This information is crucial for us to enable App features to function correctly and provide personalized content: illustrations and texts.

We may also ask if you would like to subscribe to receive push notifications to have a more controlled and predictable experience while using our app for stress relief purposes. If you would like to disable push notifications, you can go to your device's Settings, tap Notifications, and then change these settings for the app on your device.

We collect information about interface element usage like button taps and other interactions with our App for data analytics purposes to know how our application is used and improve your experience.

You may voluntarily provide us with other information that we do not request, in which case you are solely responsible for such information.

INFORMATION COLLECTED AUTOMATICALLY FROM DEVICES

When you access our App or Website, we may automatically collect information that is linked to your phone, computer, or other device but does not directly identify you personally, such as your IP address, operating system and version, local time zone, date, and activity of your request, screen size, and language preference. Like most websites, we use cookies and pixel tags. Cookies are small text files used to collect information, and pixels are transparent images that allow us to understand how users interact with our Websites. The Websites use necessary cookies and analytics cookies.

We will:

• Collect a unique identifier from Apple to link your use of the App for billing through iTunes and for advertising purposes
• Collect your device operating system and version
• Collect technical information regarding your use of the App
• Collect information about your interaction with App

INFORMATION COLLECTED AUTOMATICALLY BY THIRD PARTIES

Information is collected by third-party SDKs (i.e., software development toolkit) on the App and our website providers rather than being collected by us directly. This includes the following categories of data: identifiers (such as user IDs and device IDs); usage data (such as your interactions with the App); diagnostics (such as crash logs); and contact information (such as your name and email). This information is shared to allow the App to operate for analytics and product personalization purposes and to run efficient marketing campaigns. To see how they use this information, please refer to their privacy policies using shared links:

• Apple Inc. (iTunes)
• Google LLC (Firebase / BigQuery)
• Google LLC (Advertising)
• Facebook Inc. (Data Policy / Ads)

For California residents, see additional rights you may have for sharing information in the “Additional Disclosures For California Residents” section below.

SDKs related to advertising
We do not serve ads to you within our App, but we use third-party advertising tools (such as Facebook SDKs) for advertising retargeting purposes and advertising our App to new users. Data used by our third-party advertising partners in connection with our advertising campaigns may include data collected from other sources such as data brokers, partners that engage in joint marketing activities, and publicly available data, including data in the public domain and social networks with which you interact.

AI Assistant using ChatGPT
We utilize ChatGPT, an AI Chat technology from OpenAI, to provide users with a more personalized and engaging experience. The AI Assistant service may collect and use personal information from users, such as mood-related data entered and chat conversation history. We will only use this information to provide users with AI Assistant service and to improve user experience.

Please refer to OpenAI Privacy Policy for additional details on data collected to make AI Assistant service available in our App.

Payment details
In-App purchases are handled by third-party payment platforms. The processing and storage of payment details is a matter of the relevant platform and the applicable payment methods/processors. Where third-party payment providers are used we will not receive, process, or store any of your payment details. This is because the payment transactions themselves are completed through the relevant platforms (e.g. Apple’s App Store) via the user account you have associated with that platform account. If you make purchases within the App, we are notified by the payment processor once a transaction takes place but we will not receive any of your actual payment details.

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To respond to your inquiries or feedback about our Services
• To improve our App (we continually strive to improve our app offerings based on the information and feedback we receive from you)
• To provide and improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To administer a contest, promotion, survey, or other site feature
• To conduct surveys, research, and audits
• To provide information to our advisors, such as our attorneys, accountants, and others, to help us comply with legal, accounting, or security requirements
• To detect, prevent, and investigate actual or suspected fraud, hacking, infringement, or other misconduct involving the Services and for other purposes disclosed at the time of collection
• To develop and improve our algorithms and machine learning models, including for personalization, advertising fairness, and inclusivity
• To conduct research to understand better App users and general user interests and trends, including how our services are used.
• To monitor and analyze trends and usage.

In addition to the above purposes, we will use the information we have collected about you to fulfill any other purpose at your direction or where we have provided you with notice and received your consent. Where we allow third parties to collect and use your personal data in respect of analytics and advertising, we will only do so if permitted in your device system settings.

Also, we may use your personal information if we believe it is necessary or permitted for legal purposes, to protect our business, our rights, or our property, or to combat activities that may be illegal, unethical, or legally reasonable.

How we use mood-related data entered
The AI Assistant service utilizes user mood-related data entered into the App to improve the accuracy and relevance of its responses. This data may include the user's current mood data, mood history, and any other mood-related information that the user has chosen to share with the App. We will only use this data to improve the AI Assistant service and to provide users with a better experience.

Automated decision-making and profiling
We do not use your personal data to make automated decisions about you. We use the information you enter into the App to create your profile. However, the App content and content generated by ChatGPT (AI technology from OpenAI), which is used to provide you with a more personalized and engaging experience, is for entertainment purposes only and should not be used by you as the basis for making any major legal or similar important decision.

When we can change the purpose for which we use your personal data
We will only use your personal data for the purposes set out above or for a new reason that is compatible with those original purposes. If we change the purpose for which we use your personal data, we will update this Policy. If you need an explanation of how the new target is compatible with the original target, please contact us. If we wish to use your personal data for an unrelated purpose, we will notify you and explain the new purpose and the legal basis that allows us to do so.

We share your personal data with personnel who need to know the information to fulfill their role and other trusted service providers who support our Application (software development, customer support, etc.). When we do this, we enter into a contract with them that requires them to process your personal data only in accordance with our instructions, which require that your personal data be processed in accordance with data protection laws.

We do not sell your personal information to third parties and does not disclose personal information to third parties for direct marketing purposes.

These are the instances in which we may disclose your personal information:

• Professional advisors, who have the need to access such information for the purpose of advising us
• Legal Requirements, we may share information about you if we reasonably believe that disclosing the information is needed to (a ) comply with any valid legal process, governmental request, or applicable law, rule, or regulation; (b) investigate, remedy, or enforce potential Terms of Service violations; (c) protect the rights, property, or safety of our users or us; (c) detect and resolve any fraud or security concerns
• Potential purchaser of our business or any investors in it

We retain your information only for as long as we need it to provide Services to you and to fulfill the purposes described in this Policy. We store information relating to your contract with us and your use of the App for as long as you use the App. Your profile information will remain active until you delete it. Please note that deleting your profile or App will not automatically prompt you to cancel your subscription.

After you unsubscribe, we will retain your personal data for a specified period of time in order to comply with any legal, accounting, and reporting obligations we are subject to and to ensure that we have effective data backup systems in place, which, as a rule, will not be more than six. years. In such cases, we will ensure that your personal data continues to be processed in accordance with this Policy.

We have implemented reasonable technical and organizational precautions to protect the confidentiality, security, and integrity of your personal information from an accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access.

We have put procedures in place to deal with any suspected or actual data security breach and where required by applicable data protection laws, we will notify you and any applicable regulator of a suspected or actual breach where the breach may cause a risk to you.

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal data to you.

If you would like to update your information or preferences, remove your information from our records, or if you have comments or questions about this Privacy Policy, please contact us at tdovga@gmail.com.

You may unsubscribe from email communications at any time by clicking on the unsubscribe link in any communication you receive.

You are not required to provide us with your information. If you refuse to do so, we may not be able to respond to your inquiries or questions, and without certain information, such as your date of birth and place of birth, our App and some features of the Services may not be available, may have limited performance, or may not work at all.

If you reside in or are located in certain jurisdictions, you may have rights and remedies in relation to your information under applicable law. These rights may include the right to access, delete, rectify, move (or port), object to and restrict the processing of your information, and the right to file a complaint with a regulator. These rights are not absolute, there may be exceptions, and we may be required or permitted by law to deny your request. To the extent required and permitted by applicable law, we will process your request and, if applicable, may request additional information from you to verify your identity. If you would like to exercise your rights or have questions about how we process your personal information, please contact us at tdovga@gmail.com.

If you are unsure of your rights or have concerns about how your personal data may be processed, please contact us. For California and Nevada residents, see more information about your rights and choices below.

If you are making a request regarding your rights, we will require proof of identity. We may also ask you to clarify your request. We will endeavor to respond to any request within one month of verifying your identity. If we receive repeated requests or we have reason to believe that requests are being made unreasonably, we reserve the right not to respond.

Our Services are not intended for children under the age of 13 and we do not knowingly collect personal information (as defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) from children under the age of 13. If you are under 13 years of age, do not use our App, Website, or Services. If you are a parent or guardian and believe we have received information about a child, please contact us at tdovga@gmail.com.

Erase law
Subject to California law, minors under the age of 18 years of age residing in California may remove or request and receive the removal of content and information they share on the App or Website. To remove or request and obtain removal of such content and information, the user must send an email to tdovga@gmail.com. Users should be aware that the removal of content and information posted by a minor does not guarantee complete or total removal of content or information posted on our Services.

Under certain circumstances, we may not comply with the above removal requirements. We also reserves the right, to the extent permitted by law, to anonymize posted content or information or make such content or information invisible to other users and the public, instead of deleting or deleting content or information.

We review our Policy regularly. Any changes we make to our Policy in the future will be posted on this page. Please check back often to see any updates or changes to our Policy. Any changes will be effective immediately upon posting the revised Policy. If the changes are material, we may provide you with additional notice, such as to your email address.

Nevada law (NRS 603A.340) requires each business to establish a special inquiry address where Nevada consumers can submit requests directing the business not to sell certain types of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by a business with a third party so that the third party may license or sell personal information to other third parties. If you are a Nevada consumer and would like to submit a request regarding our compliance with Nevada law, please contact us at tdovga@gmail.com.

This additional information applies to California residents only. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional know, delete, and opt-out rights and requires companies that collect or disclose personal information to provide notices and a means to exercise the rights.

A. Notice of collection
Over the past 12 months, we have collected the following categories of personal information listed in the CCPA:

• Identifiers, including name, and email address
• Customer records
• Characteristics of protected classifications under California or federal law, including gender
• Commercial or transactional information, including where you purchase your subscription to the App
• In-App activity, including interaction with our App, emails, or advertisements
• Geolocation data
• Inferences drawn from the above information about your perceived characteristics and preferences

For more information about the information we collect, including the sources from which we obtain information, please see the “Information You Share With US” section above. We collect and use these categories of personal information for the business purposes described in the “How Do We Use The Information We Collect” section above, including to operate our App.

We do not sell the information in sense of the term "sell". To the extent that a "sale" under the CCPA is interpreted to include the activities set out in this notice, such as those disclosed in the "How We Share Information" section above, we will comply with applicable law regarding such Activities. We disclose the following categories of personal information for commercial purposes: identifiers, characteristics, commercial or transactional information, In-App activity, geolocation data, and inferences.

B. Right to know and delete
You have the right to know some details about our work with data for the last 12 months. In particular, you can request the following from us:

• The categories of personal information we have collected about you
• The categories of sources from which the personal information was collected
• The categories of personal information about you that we disclose for business purposes or sell
• The categories of third parties to whom personal information has been disclosed for business purposes or sold
• The business or commercial purpose of collecting or selling personal information; as well as
• Specific pieces of personal information we have collected about you

In addition, you have the right to delete personal information that we have collected from you.

To exercise any of these rights, please submit a request emailing us at tdovga@gmail.com. Please indicate in your request which right you wish to exercise and the scope of the request. We will acknowledge receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests for information or deletion.

C. Right of withdrawal
To the extent that we sell your personal information in accordance with the CCPA's definition of a "sale", you have the right to opt-out of the sale of your personal information to third parties at any time. You can submit an opt-out request by emailing us at tdovga@gmail.com.

D. Authorized agent
You may designate an authorized agent to submit requests on your behalf. However, we may require a signed written confirmation of the agent's permission to do so and a direct verification of your identity.

E. Right to non-discrimination
You have the right not to be discriminated against by us in exercising any of your rights.

F. Shine with light
California resident customers may request (i) a list of categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties own direct marketing purposes; and (ii) a list of categories of third parties to which we have disclosed such information. To complete the request, please contact us as indicated in the "Contact Us" below and indicate that you are submitting a "California Shine the Light Request". We may require additional information from you in order to verify your identity, and we are only required to respond to inquiries once in any calendar year.

If you have any questions about this Policy, you can contact us:

• By writing an email to us: tdovga@gmail.com
• By visiting this page on our website: Feedback Form